Enable your staff to react before the tipping point. Our predictive data shows you exactly when customer sentiment drop off is likely, so you can make adjustments before greens turn to red. We pull in variables such as weather, traffic, inventory, and other custom factors as part of our industry-leading system.
Retailers of all sizes worldwide, 50+ major airports, and 10+ hospitals trust FeedbackNow to provide live sentiment data with a custom AI interface
We bring our clients the tools to create better customer experiences NOW and tomorrow.
FeedbackNow’s live heatmaps and alerts inform you when and where issues are arising. 70 Million customers per year are using our touchpoints, which receive a response rate of 40%.