What’s Behind the Smileys?

Does anything actually happen when you push the button? We’ve all seen them. “How was your experience?” accompanied by some number of smiley faces to press so that you can communicate how you feel about a service or process you just experienced. You’re left wondering if this is just a ploy to give the impression […]

NACS Show in Las Vegas [pics]

Thank you NACS and Las Vegas for the warm welcome. We enjoyed sharing all FeedbackNow has to offer the Convenience Retail space. See you next year! For more info on FeedbackNow and Convenience stores: https://explore.feedbacknow.com/convenience-store-retail/.

ACI: Airports and Feedback featuring Steve Peltzman

In honor of the ACI (Airports Council International) expo this week, check out this blog about FeedbackNow at Airports from ACI World. Written by ACI World Vice President Dimitri Coll, FeedbackNow’s Steve Peltzman is featured as a contributing author. The blog speaks to the impact real-time feedback can have on Airport Service Quality (ASQ) scores. […]

Intro to FeedbackNow

A fast, fun overview of FeedbackNow — from the front-end buttons to the back-end tools and analytics.