Real-Time, Real-Smart Customer Data. Now.

Capture CX Insights
That Surveys Miss

Fact: surveys miss key data. Continuously improve customer experiences with FeedbackNow. Boost operational excellence and profits.

See FeedbackNow in Action

Check out FeedbackNow’s powerful tech stack—hardware, software, analytics, alerts, and predictive AI.

A Powerful CX Tech Stack

Hardware

Powerful hardware. Simple, Swiss industrial design.

Software

Powerful cloud-based software.

Alerts

When sentiment drops, alerts mean fixes can happen STAT.

Analytics

To know your customers is to have your customers love you.

Predictive AI

Don't wait for problems. Avoid them.

Insights When You Actually Need Them

Live heatmaps and alerts inform you when and where issues arise—so you can fix them STAT.

70 Million People Tap FeedbackNow Devices Each Year

Simplicity for consumers means a far higher response rate than any survey.

Original Touch

Touchless

Mobile, Embedded, API

Design Edition

Bold Action Now

Enable your staff to react before the tipping point. Our predictive data shows you exactly when sentiment drop-off is likely, so you can make adjustments before greens turn to red.

Solutions Across Industries

Retailers of all sizes worldwide, 50+ major airports, and 10+ hospitals trust FeedbackNow to provide live sentiment data with a custom AI interface

We bring our clients the tools to create better customer experiences NOW and tomorrow.

12,000+

alerts received by staff members daily

5,000,000+

sentiments collected per month

Tools to Wow Customers. Now. Not Later.

Forward-thinking enterprises leverage FeedbackNow to provide live sentiment data with a custom AI interface to best serve customers.

FeedbackNow collects:

5,000,000+

sentiments collected per month

12,000+

alerts received by staff members daily

Work with us ... Now.

Let's install a demo in an area you choose.

We will work together to help you improve and scale.

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