Capture CX Insights
That Surveys Miss
Fact: Surveys miss key data. Continuously improve customer experiences with FeedbackNow. Boost operational excellence and profits.
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Fact: Surveys miss key data. Continuously improve customer experiences with FeedbackNow. Boost operational excellence and profits.
Get an overview of what FeedbackNow is all about in our 2-minute Animated Explainer
Powerful hardware. Simple, Swiss industrial design.
Powerful cloud-based software.
When sentiment drops, alerts mean fixes can happen STAT.
To know your customers is to have your customers love you.
Don't wait for problems. Avoid them.
Live heatmaps and alerts inform you when and where issues arise—so you can fix them STAT.
Enable your staff to react before the tipping point. Our predictive data shows you exactly when sentiment drop-off is likely, so you can make adjustments before greens turn to red.
Retailers of all sizes worldwide, 50+ major airports, and 10+ hospitals trust FeedbackNow to provide live sentiment data with a custom AI interface
We bring our clients the tools to create better customer experiences NOW and tomorrow.
Used in patient rooms, waiting areas, restrooms, and more, leading healthcare organizations are harnessing FeedbackNow to guide them through the industry’s greatest challenges. With over 5 million customer sentiments collected per month, 3 out of 5 clients are seeing an increase in patient satisfaction of at least 8%.
Worldwide we are seeing retail clients use FeedbackNow to solve issues at unique touchpoints, such as fitting rooms, checkout, self service areas, and more.
Retail clients in North and Central America are seeing an average increase in customer satisfaction of 12.4% within 6 months.
Major airports in Europe and North America are using FeedbackNow to completely redesign their terminals and create the best structure for guest waiting experience.
Within two years, our partner airports in North America have seen an average increase in customer satisfaction of 19%.
FeedbackNow is ideal for any organization that caters to people, and values their sentiment as core to your success.
Forward-thinking enterprises leverage FeedbackNow to provide live sentiment data with a custom AI interface to best serve customers.
FeedbackNow collects:
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We will work together to help you improve and scale.
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