Improve the Entire Patient Journey for Better HCAHPS Scores!
Quickly respond to issues impacting patient experience at the moment and location of the experience
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Quickly respond to issues impacting patient experience at the moment and location of the experience
signals collected per month
Forward-thinking hospitals are trusting FeedbackNow to help them understand and act on issues impacting patient experience along the entire patient journey
Know exactly when and where to act to improve staff efficiency and best serve patients and their families.
FeedbackNow collects:
Patient Rooms
Waiting Rooms
Restrooms
signals collected per month
FeedbackNow collects:
We start by deploying a demo to a concentrated region of your business, and processing the results.
Then, we work together to further develop the scaled use-cases that will help you to thrive.
Together, we gather data and iterate based on results and new factors.
FeedbackNow’s live heatmaps and alerts inform you when and where issues are arising.
70 Million people per year are using our touchpoints, which receive a response rate of 40%.
Enable your staff to react before the tipping point. Our predictive data shows you exactly when sentiment drop-off is likely, so you can make adjustments before greens turn to red.
We pull in variables such as weather, traffic, inventory, and other custom factors as part of our industry-leading system.
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