Creating a Better Patient
Experience by Gathering
Smart Feedback

Delivering Solutions to your Healthcare Facility


alerts received by staff members daily


sentiments collected per month

We bring our clients the tools to create better patient experiences NOW and tomorrow.

Forward-thinking hospitals are trusting FeedbackNow to provide live sentiment data with a custom AI interface to best serve patients and guests.
FeedbackNow collects over 5 million sentiments per month in healthcare facilities, and over 12 thousand alerts are received by staff members each day.

FeedbackNow collects:


sentiments collected per month


alerts received by staff members daily

Providing support and solutions for any guest interaction.

Patient Room
Waiting Room

How We Work

We start by deploying a demo to a concentrated region of your business, and processing the results.

Then, we work together to further develop the scaled use-cases that will help you to thrive.

Together, we gather data and iterate based on results and new factors.

Radical Real-Time Info

FeedbackNow’s live heatmaps and alerts inform you when and where issues are arising.

70 Million people per year are using our touchpoints, which receive a response rate of 40%.

Bold Action when it counts

Enable your staff to react before the tipping point. Our predictive data shows you exactly when sentiment drop-off is likely, so you can make adjustments before greens turn to red.

We pull in variables such as weather, traffic, inventory, and other custom factors as part of our industry-leading system.

Get support and solutions for any patient interaction.

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