Cleaning - FeedbackNow

Proactively Respond to Optimize Your Cleaning Operations

FeedbackNow’s all-in-one solution helps you ensure your teams are where they’re needed, when they’re needed, to reduce costs, improve operational efficiency, and keep up with cleanliness standards.

What You Can Do With Our Solution:

View your entire cleaning operations from one location
Verify task completion and reallocate cleaning schedules as needed
Track the actions your teams take and integrate additional data points from existing systems to see the impact on the entire operation
Get real-time alerts to proactively respond before cleanliness drops below clients expectations

Track Operational Efficiency Across All Touchpoints

Hospitals

Patient Rooms
Waiting Rooms
Restrooms

Schools

Classrooms
Cafeterias & Breakrooms
Common Areas

Corporate Settings

Offices
Conference Rooms
Lobbies

Passenger Restrooms

Customs & Passport Control

Retail, Duty Free and Restaurants

Plus: security, baggage claim, counters, gates, parking, ground transportation, lost luggage, lounges, employee areas and more.

We'll help you choose the right suite of products to fit your needs....

Sentiment Collection

1-2-3

Check-In &
Check-Out

People Counters

Improve operational efficiency, lower costs, and keep up with cleanliness standards!
No IT Integrations needed!

Real-Time Dashboards, Live Maps, and Alerts Show You Where You Should Focus Your Teams

Reliable Real-Time Data

FeedbackNow’s live heatmaps and alerts inform you when and where issues are arising. 70 Million customers per year are using our touchpoints, which receive a response rate of 40%.

Know Exactly When to Act

Enable your staff to react before the tipping point. Our predictive data shows you exactly when customer sentiment drop off is likely, so you can make adjustments before greens turn to red. We pull in variables such as weather, traffic, inventory, and other custom factors as part of our industry-leading system.

How to Make the Switch to Real-Time Feedback Operations

Start Slow and Build

Implementing a new solution can be challenging. Start by getting things up and running so you have a baseline of data to work with.

Begin to identify trends and understand the flow of your organization.

Ramp it Up

Identify what actions you could take in real time to make an impact based on the trends identified.

Implement your real-time response and see the impact on your business. Add additional alerts and continue to scale your response.

Test and Iterate

Once you have a good real-time response plan in place, try expanding touchpoints, changing the question asked, acting faster, or taking different actions and see how these items impact your KPIs.

Evaluate effects, iterate, and expand again!